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Four to five chairs are arranged in an inner circle. This is the fishbowl. The remaining chairs are arranged in concentric circles outside the fishbowl. A few participants are selected to fill the fishbowl, while the rest of the group sit on the chairs outside the fishbowl. In an open fishbowl, one chair is left empty. In a closed fishbowl, all chairs are filled. The moderator introduces the topic and the participants start discussing the topic. The audience outside the fishbowl listen in on the discussion.
In an open fishbowl, any member of the audience can, at any time, occupy the empty chair and join the fishbowl. When this happens, an existing member of the fishbowl must voluntarily leave the fishbowl and free a chair. The discussion continues with participants frequently entering and leaving the fishbowl. Depending on how large your audience is you can have many audience members spend some time in the fishbowl and take part in the discussion. When time runs out, the fishbowl is closed and the moderator summarizes the discussion.
As a facilitator, how do I implement a fishbowl process?
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How does Fishbowl help restaurant brands grow through a superior understanding of and deeper engagement with their guests? Watch the video to learn more! The company serves over 65,000 restaurant locations with benchmarked solutions and best practices that address their key business challenges. Fishbowl manages the industry’s largest guest database with over 160 million opt-in members and has strategic partnerships with OpenTable, Coca-Cola, the National Restaurant Association, the Council of State Restaurant Associations, and the State Restaurant Associations. The company integrates its software with key third parties, including POS manufacturers.Fishbowl helps restaurants leverage data to drive predictable sales growth. Fishbowl’s closed loop restaurant marketing SaaS platform is highly scalable and ingests data quickly from various sources, including email, SMS, social, online ordering, loyalty programs, reservations, and more. The analytics platform uses industry-specific proprietary algorithms to provide clients with actionable insights about guests, menus, pricing, media mix, and social media.In a closed fishbowl, the initial participants speak for some time. When time runs out, they leave the fishbowl and a new group from the audience enters the fishbowl. This continues until many audience members have spent some time in the fishbowl. Once the final group has concluded, the moderator closes the fishbowl and summarizes the discussion.